US Federal and State laws prohibit the sale of wine, beer or spirits to anyone under 21 years of age.
BUSINESS INFORMATION
When was Sipwell Wine Co. founded?
Our founder Hilary Cocalis started Sipwell in 2021 because, even though she loves wine, she wanted to be able to drink a glass at a time, without having to open a whole bottle & running the risk of it going bad. With a background in craft beer, she saw how widely cans were accepted for great quality beer, and asked: why isn’t that the case with wine? Not happy with the quality of the wines available in single servings, she saw an opportunity to make the wine herself.
Where is Sipwell Wine Co. headquartered?
Our business headquarters is in Encinitas, California (run by San Diego locals!) and our production headquarters is in Paso Robles, California. We’re now very familiar with that drive back and forth!
Is Sipwell Wine Co. woman-owned?
Yes! Sipwell is 100% woman-owned and women-run.
What’s the best way to contact Sipwell Wine Co. with a question or feedback?
Please email us at hello@sipwellwine.com, and someone on our team will get back to you within 48 hours.
WINEMAKING
Who makes your wines?
Our winemaking is a collaboration between our founder Hilary Cocalis and winemaker Sherrie Holzer.
Where do you make your wines?
We make and package our wine in Paso Robles, California.
Where do you source your grapes?
We make a dedicated effort to source and produce all of our wine from organically farmed or certified sustainable grapes, primarily from California's Central Coast and Sonoma. Each of our wines lists the region where it was sourced.
How are your sparkling wines carbonated?
We are the first to pioneer traditional or “Champagne” method sparkling wine in a can. This means that we get carbonation naturally through a secondary fermentation process directly in the can using Champagne yeast. Yes, fermentation baby! The result: finer, creamier bubbles, more flavor complexity, and a wine that’s more shelf stable and less susceptible to spoilage or oxidation. A win-win-win if you ask us!
PURCHASING & AVAILABILITY
Where can I find your wine in stores?
You can find our wine in select stores throughout the state of California. To find a store near you, visit our Store Locator. If we’re not yet available in your area, you can also purchase our wines directly online.
If you are outside of California, we are able to ship directly to 41 states - more info below!
I am a CA retailer–how can I carry Sipwell wine?
We’d love to work with you! If you're interested in stocking Sipwell, please reach out to us at hello@sipwellwine.com. We'll get back to you within 48 hours with next steps, distributor info (if applicable), and everything you need to get started.
Do you sell your wine in other formats besides cans?
Currently, we specialize in canned wines to offer a convenient, portable, and eco-friendly option without compromising on quality. Our single-serve aluminum cans are infinitely recyclable, portable, and perfect for celebrating life's little moments.
SHIPPING AND RETURNS
Do you ship wine to my state?
We currently ship to 41 states where direct-to-consumer wine shipments are permitted. Please select the state you’re shipping to before you checkout to confirm if we are able to ship our wines to you.
The states we are not able to ship to are:
Alabama
Arkansas
Delaware
Michigan
Mississippi
Montana
New Jersey
South Dakota
Utah
How much does shipping cost?
Shipping costs vary based on your location and the size of your order. We usually offer a flat rate ground shipping fee to most locations, and we currently offer free shipping on orders of 18+ cans!
Real talk: as a small business, we think it’s worth pointing out that “free shipping” is never really free - and since we’re shipping a beverage that requires adult signature, our typical shipping costs can get upwards of $25+ per package. We’re happy to offset those costs to you so that you can enjoy our wines, but please keep that in mind the next time you support a small business!
Is someone 21+ required to be present for delivery?
Yes! We are shipping alcohol via UPS, and to be in compliance, someone 21+ needs to be present to sign at the time of delivery. Please keep that in mind when planning gift orders and deciding your delivery address.
What happens if I miss the delivery attempt by UPS?
UPS typically attempts 3 deliveries. After the 1st or 2nd delivery attempt, you have the option to reschedule your own delivery or hold the shipment at a UPS pickup location, but unfortunately we at Sipwell do not have the ability to reschedule a delivery for you. See details here about setting up a UPS My Choice account to change/reschedule your delivery.
After 3 failed delivery attempts, the package will be shipped back to our Southern CA warehouse. Once it arrives, your Sipwell account will be credited for the amount of your purchase minus a $20 restocking fee. Your credit can be used toward any future purchases on www.sipwellwine.com.
Can you ship to PO Boxes?
No, it must be a physical address where someone can be present to sign for it.
How long will it take for my order to arrive?
We typically fulfill orders 2-3 times a week, and orders typically arrive within 5-7 business days. You will receive a tracking number once your order has shipped, so you can monitor its progress. During periods of extremely hot weather, we may hold shipments to prevent wine spoilage, and will communicate with you if there are any delays.
Can I return or exchange my order?
Per California state law, we can only accept returns or refunds on the purchase of alcohol if the product is spoiled or otherwise unfit for consumption. If this applies to you, please contact hello@sipwellwine.com with your issue and to request a refund.
Can I make changes to my shipping address once my order is placed?
If you need to change the shipping address on your order before your wine has shipped, please reach out to us at hello@sipwellwine.com with the updated shipping information. Once your wine has shipped out of our warehouse, we are no longer able to make changes to your shipping address.
However, if you have a current UPS My Choice account, you can log in to your account online to make changes or call UPS directly at 800-742-5877 and reference your tracking number. You can sign up for a 'UPS My Choice' account online. ‘UPS My Choice’ members can redirect their package to a nearby UPS Pickup location, change the delivery date or update the shipping address within their UPS account.
PRODUCT INFORMATION
How much wine is in each can?
Our cans are 250mL which is the equivalent to 1.7 glasses or ⅓ of a bottle of wine.
What is the shelf life of your canned wine?
Our canned wines are best enjoyed within 2 years of their canning date, which is indicated on the bottom of the can. Proper storage of the wines (keeping them chilled or at cool room temperature) will help extend the shelf life. We recommend never keeping the wine in warm conditions for an extended period of time.
What's the meaning of the date on the bottom of your cans?
The date on the bottom of our cans is the date the wine was canned, not the expiration or "best by" date. Our canned wines are best enjoyed within 2 years of their canning date.
Are your wines vegan-friendly?
Yes, all of our wines are vegan and 100% plant-based (as grapes should be!).
Do your wines contain sulfites?
Yes, our wines contain a very small amount of sulfites, but we purposely use minimal amounts of sulfur to best maintain our wine quality in the can.
How can wine have zero sugar?
Our wines are naturally fermented to dryness, which means the yeast consumes all the natural grape sugars during fermentation—leaving behind no residual sugar in the finished wine. We don’t add any sugar, juice, or flavorings after secondary fermentation either. The result? Clean, crisp wines made from organic grapes with nothing extra—just the way we like it.
How should I store your canned wine?
If you are not able to refrigerate the wines, store our canned wines in a cool, dark place, away from direct sunlight. For optimal enjoyment, fully chill the cans in the refrigerator before serving.
What does the date on the bottom of the can mean?
The date and time printed on the bottom of the can indicate exactly when the wine was canned—down to the minute! It's not an expiration date, but rather a time stamp that helps us track freshness and ensure quality. Our wines are best enjoyed within two years of that date, though they’re often enjoyed well before then.
ENVIRONMENTAL IMPACT
Are your cans recyclable?
Yes, aluminum cans are infinitely recyclable, meaning they can be continuously recycled and repurposed into other aluminum items forever. Fun fact: 90% of the aluminum we use in this world is made up of other recycled aluminum! We are committed to sustainability and encourage our customers to recycle the cans after enjoying our wine.
What steps are you taking to minimize your environmental impact?
We're committed to protecting the planet with our wine and its packaging. Each of our wines are produced using organically and sustainably farmed grapes from California's Central Sonoma Coasts. And our 100% recyclable, plastic-free packaging weighs 40% less to ship than bottled wine, reducing our overall carbon footprint from our warehouse to your door.
BRAND REFRESH (LAUNCHED SUMMER 2024)
What changes are part of your brand refresh?
Our brand refresh includes an updated logo, new packaging design, and enhanced product labeling to better reflect our commitment to quality and sustainability. We’re excited to continue elevating canned wine and look forward to sharing our refreshed brand with you!
Will the wine itself change with the new packaging?
Nope, the wine inside remains the same premium canned wine you’ve been enjoying up until this point! The new can design is meant to elevate the can and communicate with verbal and visual cues to make sure you know there is premium sparkling wine inside each can.
Why are there still cans with the old packaging available?
Some retailers may still have our original packaging as we continue to phase it out. However, all orders placed directly through our website will ship with our new packaging. Rest assured, the wine quality remains consistent regardless of the packaging.
How can I be sure I'm getting quality wine with the original packaging?
All cans, whether in the old or new packaging, contain the same premium wine. We are committed to maintaining the highest quality standards across all our products.
Are there any changes to the information on the can with the new packaging?
The new can includes clearer labeling and additional information about our sustainability efforts, tasting notes, and serving size. However, all essential product details, such as wine style, ABV and region, are still featured on the can.
FRIENDS OF SIPWELL WINE CLUB
What is Friends of Sipwell?
Friends of Sipwell is a new kind of wine club that’s all about making it easy to enjoy your favorite canned wines year-round. Members receive quarterly shipments of 12 or 24 cans of our organic, zero-sugar wines—delivered straight to your door. It’s the easiest way to stay stocked with your favorites and enjoy exclusive perks all year long.
What do I get as a Friend of Sipwell club member?
As a Friends of Sipwell member, you’ll get quarterly shipments of 12 or 24 cans of our organic, zero-sugar wines—plus all the perks. Members enjoy 10–15% off all Sipwell purchases year-round, free shipping on club orders, and surprise food pairings in every box. You’ll also receive invites to exclusive tastings and events (both virtual and in-person), and after one year, we’ll send you a special anniversary gift to say thanks for being part of the Sipwell community.
When will I get my club shipments?
We ship wine club boxes four times a year: in May, August, November, and February. You’ll get a reminder before each shipment so you can make any updates before it ships.
Can I choose which wines I get in my shipment?
Yes! Each shipment is fully customizable, so you can mix and match your favorite wines (or try something new). We'll remind you before each quarter so you can make your selections.
What if I’m out of town or want to skip a shipment?
No problem! You can log into your account to skip, pause, or cancel your membership anytime—no strings attached. Questions? Reach out to hello@sipwellwine.com.
Can I gift a shipment to a friend?
Absolutely! You can gift a shipment to someone who is 21+ and lives in a state that we’re able to ship to (see above). Reach out to us at hello@sipwellwine.com before your wine ships with the recipient’s information.
MISCELLANEOUS
Can I visit your winery?
We do not have a public tasting room at this time. However, we can host private tastings virtually or in-person, and we occasionally partner with local organizations to host special events and tastings. Join our mailing list or follow us @sipwellwine to stay updated on upcoming events!
Do you offer gift options?
Yes! We’ve got you covered with a variety of custom wine gift boxes for any occasion. Plus, we'll add a handwritten note on your behalf for free; simply leave a note with your gift message during checkout. Be sure to alert your gift recipient that someone will need to be present to sign for the delivery!
We also offer corporate & group gifting options for client gifts and team celebrations, as well as group gifting for friends—perfect for birthdays, bachelorettes, or just sending a little love. Complete the form on our Corporate & Group Gifting page to start planning your custom group gifts!
I’m hosting a party and would love to serve Sipwell to my guests! Do you offer special pricing for large orders?
Absolutely, and we’d love to work with you! Please reach out to us at hello@sipwellwine.com to start coordinating your event needs.
